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Audio description [AD]: Introduction to Quererla es Crearla Video Tutorials.
Opening credits. How to conduct interviews. We learn to improve our school participatively. Inclusive Education. Quererla es Crearla.
Three students ask each other questions in front of a camera with a background displaying the Quererla es crearla logo.
Student 1:— Hey, Elo, for our research project, what could we use to gather information?
Student 2 (Elo):— Ah, well, interviews.
Student 1:— The interview? What's that?
Student 2 (Elo):— An interview is an exchange of information between two people, like you and me, for example, to learn more about a topic. For instance, when one teacher asks another if their students suffer from exam stress, to learn more about that topic.
Student 1:— So it's a kind of friendly conversation, like one you might have at a bar counter, right?
Student 2 (Elo):— Not necessarily, because at the bar counter you can talk about any topic. But in an interview, you talk about a specific topic to learn more about it.
Also, there are different types of interviews.
Student 1:— Oh, really? And what type are they?
Student 2 (Elo):— Well, look, interviews can be open-ended, a bit like a conversation at a bar. In them, you start by talking about an established topic, a specific topic, but then you can end up talking about anything.
Then there are closed interviews, which are interviews where you already have an ordered and established script of questions that you will carry out during the interview.
But you don't have to use one type or the other; you can do a mix of both. Whatever works best for your research. And, furthermore, interviews can be conducted both individually and collectively. For example, I can interview you, or I can interview an entire class or my entire family.
Student 1 :— Okay, so depending on the information I want to gather, I can use one type of interview or another.
Student 2 (Elo):— Yes, that's right.
Student 1 :— Okay, and what other steps should I follow?
Student 2 (Elo):— Well, look, as researchers, for example, when you are asking your mother about her time in school, we must follow a series of steps:
First, we have to respect the people we are interviewing and put ourselves in their shoes. We have to listen to what they tell us and how they tell us. And, above all, not judge the person we are dealing with.
Student 1 :— So, doing interviews is quite a challenge.
Student 2 (Elo):— Well, yes, but anyone can do it. You just need a set of materials.
Student 1:—And what materials are those?
Student 2 (Elo):—Well, look, first you need a notebook and a pen, because you have to write down the questions. You also need that notebook and pen to jot down anything you find important during the interview and to modify the questions you brought, on the fly, if necessary.
You also need a video or audio recorder, a digital camera, to record the interview, as long as the person we are interviewing gives us their consent. Because it's important to record it.
And, finally, we need a data storage device, because the information we are collecting is very important and we cannot lose it.
Student 1:—Well, how interesting. And what other steps should I follow?
Student 2 (Elo):—Well, look, my colleague, Dolores, will continue explaining to you.
Student 3 (Dolores):— Okay, look, to do the interview you have to think about 'the before', 'the during', and 'the after'. I'll explain it to you step by step, okay?
'The before' means you have to consider what we want to analyze, what we want to investigate. To do this, we need to create a script. And the script must be created collaboratively, meaning with other people.
Once we have established what we want to study, we need to research or find out who we are going to interview. Whenever we find someone to interview, we have to tell them what we are going to interview them about (investigate).
For example, imagine we want to investigate or learn more about exams. We could go to a school and say to a teacher, 'Look, I'm trying to learn more about whether exams cause anxiety and stress in students, would you mind lending us a hand?'
Student 1:— Uh-huh, great! I think I understood 'the before' quite clearly.
Student 3 (Dolores):— Well, now let's move on to 'the during', which is also super easy. In 'the during', we have to ask clear and concise questions, using normal vocabulary, not too specific, okay?
And once we have the questions prepared, we have to give the person we are asking the questions to their time and space, always respecting how they will answer us.
Once we have 'the before' and 'the during', let's tackle 'the after'. Afterwards, we have all the information, right? Then, we have to ensure that the information has been recorded correctly and analyzed.
But a preliminary step we cannot forget is that we must always give space to the people we have interviewed. That is, let them recover, because often they break down, they share very intimate things that may have hurt them at some point, or even because they were happy. So they need to recover, and you need to give them time, okay?
Student 1:— Okay.
Student 3 (Dolores):—We also cannot forget that we have to give them our contact information, in case they want to know how the research is going at any time, since they are active agents in this process.
Student 1:—Of course.
Student 3 (Dolores):—And note down the smallest thing that we find interesting for what we are researching.
Student 1:—So, when would the transcription be done?
Student 3 (Dolores):—Transcription is a word that sounds a bit strange. You've heard it somewhere before, right?Student 1:—Yes.Student 3 (Dolores):—Transcription has a strange name, but don't be scared. It's very easy. Transcription is simply rewriting what we've been told. To do this, it's good to use, as our colleague Elo told us, both the video camera and the mobile phone or some audio device, since that way it will be much easier for us to write it down. We can either write a whole paragraph or small things.Student 1:—Okay, I understand that the next step would be to give the information back to the community. That is, to return all the data to all those who participated with us, such as the interviewees, right? Estudiante 3 (Dolores):— Sí, así es. Recuerda, el objetivo fundamental de una entrevista es provocar un cambio o querer saber más sobre algo. Por ejemplo, yo estoy hablando contigo, de cualquier temática, me acerco a ti para dialogar. Porque la entrevista es un diálogo. Y a lo mejor, con el simple hecho de acercarme a ti sobre algo que te importa, ya provocamos ese cambio.
Estudiante 1:— Genial, qué interesante. Pues muchas gracias por la información.
Estudiante 3 (Dolores):— De nada.
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Audiodescripción [AD]: Créditos finales. Recuerda. Cómo hacer entrevistas. 1. Antes: qué queremos saber, preparar un guion y buscar a las personas. 2. Durante: preguntas sencillas, dar tiempo y anotar lo importante. 3. Después: dar las gracias, transcribir lo dicho y compartir resultados. Consejos. Ponernos en el lugar de la otra persona; respetar a las personas; escuchar atentamente lo que dicen y cómo lo dicen.
Participan en este vídeo: María Dolores Jiménez, María Eloísa Florido, Dolores María Moreno (guion e interpretación); Teresa Rascón Gómez, Ignacio Calderón (revisión).
Música: Wind in your hair, by Stranger Sound Cooperation.
Colaboran: Máster en Cambio Social y Profesionales Educativas de la Universidad de Málaga; Laboratorio de Nuevas Tecnologías de la Facultad de Ciencias de la Educación de la Universidad de Málaga.
Guías de apoyo: «Cómo hacer inclusiva tu escuela», «Cómo mejorar la convivencia», «Cómo investigar».